Rental Tent FAQ’s

Learn more about our Tent Rental procedures and processes!

Can We Install Tents on Pavement and What Is This Process/How Are Holes Drilled and Repaired?

Yes. We drill a one inch round hole into the pavement exactly where the stake needs to be. After the event is over we remove the stake and fill in the hole with blacktop/coal patch as if there was never a hole drilled. This process allows us to install a tent on pavement without damaging your property.

What’s the Difference Between a Frame Tent and a Pole Tent, and Which Do I Need?

There are two main differences between a pole tent and a frame tent:

A Pole Tent has interior center poles underneath to support the ceiling of the tent while a frame tent has no interior center poles. 

The other main difference is that a pole tent needs to be anchored into the ground with metal stakes. A frame tent on the other hand can be anchored using weight ballast in a situation where stakes cannot be utilized to anchor the tent. If the situation calls for the tent to be installed on pavement, we can stake any pole tent on pavement and repair the holes upon removal (see question #1), but for situations such as stamped concrete or patio surfaces, using a frame tent may be the necessary option in order to secure it with weight ballast instead of stakes.

Can I Add Sidewalls to My Order the Week of My Event Based On the Weather?

Yes. If our customers are unsure whether or not they would like sidewalls on the tent, we allow them to wait until the week of the event to determine if the curtains will be needed based on the weather forecast. Unlike some companies that charge random dollar amounts for sidewalls, we charge based only on the footage of curtain that our customers end up using around the tent.

Are CAD Layouts Free of Charge?

Yes. We provide our customers with Computer Aided Designs, or better known as CAD layouts. We offer this service to you free of charge. These customized CAD layouts allow us to show you exactly what your event will look like underneath the exact size tent we will be installing for you. This allows you to visualize your event setup before it takes place and illustrates why we are recommending the tent size we’ve quoted or are installing for you. These layouts become very helpful during the day of installation for the event as well because they ensure that our crews know exactly how you would like the tables, chairs and dance floor to be setup for your event if you choose to have us set up things for you. Or, once the tent is installed, the CAD layout gives you a blue print for where to setup the tables and chairs if you would like to handle this on your own.

Will I Get a Clean Tent and Equipment for My Event?

Yes. We take pride in properly maintaining our tents and equipment by cleaning and replacing older tent tops with new tops as needed and go over chairs between rentals to ensure they are clean for your event. While these things take time and are more overhead on our part, they ensure that you are receiving a quality product and ensure that our reputation for delivering Beautiful tents and high quality products is being upheld. Our reputation is our livelihood!

What if I Need Assistance After the Equipment is Installed or During My Event?

We are a small, personable staff that cares about the details of every event. During an event, we are on call 24 hours a day, 7 days a week if you should need to reach us for any reason.

Will You Visit the Tent Site to Recommend What Size Tent is Needed, Even if We Haven’t Booked Hess Tent Rental LLC for Our Rentals Yet?

Yes. We offer on-site consultations at no charge to take measurements of the area you would like to have the tent installed and make sure the tent will fit in the area and no obstacles are present for the installation. We offer these site visits at any time, whether you would like us to meet with you prior to reserving an order with us or if you’d like us to survey the area even after you’ve booked your event with us.

What if There Are Underground Utility Lines In the Area I want to Have the Tent Installed?

We do the right thing by making PA-1 calls that bring out the proper personnel to your property to mark any underground wires, electric lines, gas lines, water or other utilities to ensure the safety or our employees during the installation of a tent and the safe keeping of your property. There is no additional cost for this.

Contact Our Tent Rental Experts

We understand that your wedding or outdoor celebration is an important day in your life. That’s why our team is dedicated to providing our customers with the highest quality tents and the best possible service. We’ve been serving South Central PA and the surrounding areas since 2008, and there’s nothing we love more than helping our clients find the perfect wedding tent rental for them. Our tent rental company is prepared to go above and beyond to help you create the perfect day by assisting, planning, measuring and being available 24/7. Contact us today to learn more about our affordable event tents to rent!

Contact Us

Our Customer Reviews

Betsy LeeBetsy Lee ★★★★★ From start to finish, Hess Tent Rental was the absolute best to work with! We had a very specific dream for our wedding day and they helped that become a reality. We would not only highly recommend them, but we’d also hire them again in the future!Ashley KoonsAshley Koons ★★★★★ Used Hess rentals for our wedding. Wonderful experience, easy to work with! Will definitely use againRONALD GOODHARTRONALD GOODHART ★★★★★ Hess Tent Rental was very professional and easy to work with. The crew who put the tent up was also professional and helpful. Will definitely use them again.Dania LangleyDania Langley ★★★★★ Great communication, timely and accommodating. Tent and lights were great. Thanks HessLinda MundyLinda Mundy ★★★★★ I have to say that Hess Tent Rental were wonderful to work with!!! They were professional and extremely friendly and polite! The price was VERY reasonable. At no additional cose, They even came out to assess the area where we wanted to set up the tent to allay any concerns regarding the suitability of the location. Our event was a HUGE success! Should we be in need of renting a tent, tables, etc. again, we would definitely choose Hess!Richard WitmerRichard Witmer ★★★★★ Hess Tent Rental did a spectacular job for our daughter’s wedding reception - from helping us decide what size tent and where it would work on our property to the gorgeous tent, beautiful farmhouse tables, chairs, lights - and the best service for delivery, set up, and removal. Highly recommend them!Fernando Sérgio AndradeFernando Sérgio Andrade ★★★★★ All man worked so hard. Great job!!Alaina JonesAlaina Jones ★★★★★ We don’t have enough nice things to say about Hess Tent Rental! We rented at tent, chairs, tables, and linens with Hess Tent Rental for our August wedding. Kim and Josh were so helpful and patient through the decision making and planning process, as well as when it came to setting the tent up. I would highly recommend Hess Tent Rentals for any event you may have!Elizabeth TElizabeth T ★★★★★ Hess Tent company is great to work with. Outstanding customer service. Addressed all of my questions and concerns. Set up a tent in my backyard for a recent wedding. Everyone I interacted with was very professional and completed the job effectively. The tent, lights, fans, and dance floor all worked well and looked great!Steven SchermerhornSteven Schermerhorn ★★★★★ Hess helped me with some of my tent needs and they are fantastic! I got a bit of a look at their operation while I was at their office. I can say they are super organized and have an impeccably clean operation. Mike is a complete pleasure too. If you have an event and need a tent rental, you should pick Hess tent rental.Duane MillerDuane Miller ★★★★★ We rented a tent for my wife's surprise birthday party. They were very accommodating to my special delivery needs. The entire process was seamless - they adjusted to my needs and the delivery/installation crew was professional and did a great job. And to top it all off they were extremely competitive in price. D MillerKimberly GillenKimberly Gillen ★★★★★ Had a great experience with Hess Tent Rentals! I contacted many companies and after speaking with Hess, I knew right away they were the right fit. They were very responsive and helpful from the start. Their team was very professional and I would highly recommend them to anyone needing a tent! They made our wedding absolutely perfect!Megan RaffenspergerMegan Raffensperger ★★★★★ The most beautiful tent with professional service.Karri NewswangerKarri Newswanger ★★★★★ We are thoroughly impressed with the outstanding customer service and timeliness of Hess Tent Rental. They worked with us to find the best tent for our backyard wedding, even going so far as to come out to the property and determine the best set up. The delivery crew was efficient at both setup and breakdown of the tent, and they filled the holes in our driveway after the tent was broken down even better than expected. I highly recommend their rental services for any event and we'd use them again should the need arise in the future. Many thanks to the whole team!Karen DickersheidKaren Dickersheid ★★★★★ Very professional, so easy to work with. Will definitely use them again!Kathleen PozdaKathleen Pozda ★★★★★ Hess Tent Rental did a great job!Professional, friendly and great quality!Drop off and pick up was seamless!Price was reasonable. Would rent with them again.Sabrina BombergerSabrina Bomberger ★★★★★ Hess was a very important vendor for our 70-person backyard wedding, and they knocked it out of the park.First, they came to assess the site and help us decide on the size of the tent we would need. Before the tent went up, they worked with PA 1-Call because we are adjacent to a pipeline easement and need to be extra careful with digging. The pipeline company was concerned about where the tent would be placed, so Hess came out to the site again to meet with them and make sure that the plan was safe.The tent was beautiful and set up perfectly. We also rented tables, lighting, and a dance floor from Hess. They came and set everything up in a timely manner and removed it after the event was done.It was super easy to work with Hess and we would highly recommend them!Denver SommersDenver Sommers ★★★★★ We used Hess Tent Rentals for a wedding celebration. The communication before the event was very prompt. The gentlemen that came to set up our tent were great. Very professional and friendly. The tent they provided looked nearly new. It was in very nice shape. We also rented tables and chairs from them.Over all, my wife and I were very pleased with the service and product that they delivered. We would definitely use them again.js_loader