Rental Tent FAQ’s

Learn more about our Tent Rental procedures and processes!

Can We Install Tents on Pavement and What Is This Process/How Are Holes Drilled and Repaired?

Yes. We drill a one inch round hole into the pavement exactly where the stake needs to be. After the event is over we remove the stake and fill in the hole with blacktop/coal patch as if there was never a hole drilled. This process allows us to install a tent on pavement without damaging your property.

What’s the Difference Between a Frame Tent and a Pole Tent, and Which Do I Need?

There are two main differences between a pole tent and a frame tent:

A Pole Tent has interior center poles underneath to support the ceiling of the tent while a frame tent has no interior center poles. 

The other main difference is that a pole tent needs to be anchored into the ground with metal stakes. A frame tent on the other hand can be anchored using weight ballast in a situation where stakes cannot be utilized to anchor the tent. If the situation calls for the tent to be installed on pavement, we can stake any pole tent on pavement and repair the holes upon removal (see question #1), but for situations such as stamped concrete or patio surfaces, using a frame tent may be the necessary option in order to secure it with weight ballast instead of stakes.

Can I Add Sidewalls to My Order the Week of My Event Based On the Weather?

Yes. If our customers are unsure whether or not they would like sidewalls on the tent, we allow them to wait until the week of the event to determine if the curtains will be needed based on the weather forecast. Unlike some companies that charge random dollar amounts for sidewalls, we charge based only on the footage of curtain that our customers end up using around the tent.

Are CAD Layouts Free of Charge?

Yes. We provide our customers with Computer Aided Designs, or better known as CAD layouts. We offer this service to you free of charge. These customized CAD layouts allow us to show you exactly what your event will look like underneath the exact size tent we will be installing for you. This allows you to visualize your event setup before it takes place and illustrates why we are recommending the tent size we’ve quoted or are installing for you. These layouts become very helpful during the day of installation for the event as well because they ensure that our crews know exactly how you would like the tables, chairs and dance floor to be setup for your event if you choose to have us set up things for you. Or, once the tent is installed, the CAD layout gives you a blue print for where to setup the tables and chairs if you would like to handle this on your own.

Will I Get a Clean Tent and Equipment for My Event?

Yes. We take pride in properly maintaining our tents and equipment by cleaning and replacing older tent tops with new tops as needed and go over chairs between rentals to ensure they are clean for your event. While these things take time and are more overhead on our part, they ensure that you are receiving a quality product and ensure that our reputation for delivering Beautiful tents and high quality products is being upheld. Our reputation is our livelihood!

What if I Need Assistance After the Equipment is Installed or During My Event?

We are a small, personable staff that cares about the details of every event. During an event, we are on call 24 hours a day, 7 days a week if you should need to reach us for any reason.

Will You Visit the Tent Site to Recommend What Size Tent is Needed, Even if We Haven’t Booked Hess Tent Rental LLC for Our Rentals Yet?

Yes. We offer on-site consultations at no charge to take measurements of the area you would like to have the tent installed and make sure the tent will fit in the area and no obstacles are present for the installation. We offer these site visits at any time, whether you would like us to meet with you prior to reserving an order with us or if you’d like us to survey the area even after you’ve booked your event with us.

What if There Are Underground Utility Lines In the Area I want to Have the Tent Installed?

We do the right thing by making PA-1 calls that bring out the proper personnel to your property to mark any underground wires, electric lines, gas lines, water or other utilities to ensure the safety or our employees during the installation of a tent and the safe keeping of your property. There is no additional cost for this.

Contact Our Tent Rental Experts

We understand that your wedding or outdoor celebration is an important day in your life. That’s why our team is dedicated to providing our customers with the highest quality tents and the best possible service. We’ve been serving South Central PA and the surrounding areas since 2008, and there’s nothing we love more than helping our clients find the perfect wedding tent rental for them. Our tent rental company is prepared to go above and beyond to help you create the perfect day by assisting, planning, measuring and being available 24/7. Contact us today to learn more about our affordable event tents to rent!

Contact Us

Our Customer Reviews

Dennis HummerDennis Hummer ★★★★★ The set up and the removal went very well. The guys are very respectful and friendly. Thank you!!Amanda CerdaAmanda Cerda ★★★★★ Working with Hess Tent Rental was an absolute pleasure. Their communication was stellar from start to finish, making the entire process a breeze. They were on time and incredibly professional during setup and takedown. I wouldn't hesitate to make them my first call for any future event in the area. Highly recommended.Brian UraciusBrian Uracius ★★★★★ We hosted a graduation party for 65 people and selected Hess Tent Rental. Great place to do business with. It starts with initial contact, friendly folks taking time to understand your need, large selection to choose from, more options and offerings for your event than I imagined. Next, I really appreciated the upfront pricing and terms, knowing what to expect and when with no hidden surprises. Then came delivery and setup, with advance notice and showing up on time. Great crew took time to explain things and answer all my questions, in and out in no time. Tent, tables, chairs, and other equipment like fans and wiring all in excellent condition. After event take down, packing, and removal was again scheduled with crew showing up when they said they would. in and out in no time leaving our lawn area like it was when we started. Highly recommend you check them out for any event you might have coming up, you won't be disappointed.Lauren MyerLauren Myer ★★★★★ We rented chairs and cocktail tables from Hess Tent Rental for our wedding. The communication throughout the entire process was top notch. We also changed our order a few times which was not an issue at all. We highly recommend Hess Tent Rental!Sarah SellSarah Sell ★★★★★ The staff at Hess Tent Rental, LLC was friendly, helpful, timely, and efficient. Our experience was top notch and we’d recommend them for any of your events.Suzanne TSuzanne T ★★★★★ They hit it out of the park every time! Easy from start to finish. Reliable and professional. They've provided us with tents many times and we will continue to hire them and recommend them with confidence. Makes an incredible difference to have such a quality tent and we're more than pleased.Abigail SohmerAbigail Sohmer ★★★★★ Hess Tent Rental absolutely crushed it for our wedding! From the very first conversation, they were a dream to work with—super responsive, incredibly helpful, and just all-around amazing humans. They handled everything (tent, tables, chairs, stage, lighting—you name it) with total ease and made our big day look like a fairytale. Seriously, their communication was next level, and their team was so kind and easygoing. If you're planning an event and want peace of mind, these are your people. 10/10 would party under their tents again!Keira LondonKeira London ★★★★★ rodster39rodster39 ★★★★★ Our company just used Hess Tent rental for the first time this year for a 40x60 tent rental. We've been renting a tent annually for our show for many years now from another company and we decided to make a switch this year and try out Hess. All I can say is we'll be using Hess again next year! The communication was fantastic, the set up and tear down both were done both promptly and extremely fast, and the tent itself was SO much nicer than previous companies we've used. We'll be contacting them in 2026 again for sure. Thanks for the great job Hess Tent Rentals!Lauren JohnsonLauren Johnson ★★★★★ Hess provided a 40x60 tent for my outdoor/indoor wedding in October 2024 and they were such a pleasure to work with from initial contact for a quote through set up and tear down. They're very responsive and thorough. The crew of guys that came to set up the tent were very kind and did an excellent job. Definitely recommend!Solomon ShafferSolomon Shaffer ★★★★★ Can't express my gratitude to them enough! We have unique event needs and most companies acted like it was a huge chore to accommodate. Hess's was 100% different! They looked for ways to make our event better and the results were great! HIGHLY recommend!Betsy LeeBetsy Lee ★★★★★ From start to finish, Hess Tent Rental was the absolute best to work with! We had a very specific dream for our wedding day and they helped that become a reality. We would not only highly recommend them, but we’d also hire them again in the future!Ashley KoonsAshley Koons ★★★★★ Used Hess rentals for our wedding. Wonderful experience, easy to work with! Will definitely use againRONALD GOODHARTRONALD GOODHART ★★★★★ Hess Tent Rental was very professional and easy to work with. The crew who put the tent up was also professional and helpful. Will definitely use them again.Dania LangleyDania Langley ★★★★★ Great communication, timely and accommodating. Tent and lights were great. Thanks HessLinda MundyLinda Mundy ★★★★★ I have to say that Hess Tent Rental were wonderful to work with!!! They were professional and extremely friendly and polite! The price was VERY reasonable. At no additional cose, They even came out to assess the area where we wanted to set up the tent to allay any concerns regarding the suitability of the location. Our event was a HUGE success! Should we be in need of renting a tent, tables, etc. again, we would definitely choose Hess!Richard WitmerRichard Witmer ★★★★★ Hess Tent Rental did a spectacular job for our daughter’s wedding reception - from helping us decide what size tent and where it would work on our property to the gorgeous tent, beautiful farmhouse tables, chairs, lights - and the best service for delivery, set up, and removal. Highly recommend them!Fernando Sérgio AndradeFernando Sérgio Andrade ★★★★★ All man worked so hard. Great job!!js_loader