Rental Tent FAQ’s

Learn more about our Tent Rental procedures and processes!

Can We Install Tents on Pavement and What Is This Process/How Are Holes Drilled and Repaired?

Yes. We drill a one inch round hole into the pavement exactly where the stake needs to be. After the event is over we remove the stake and fill in the hole with blacktop/coal patch as if there was never a hole drilled. This process allows us to install a tent on pavement without damaging your property.

What’s the Difference Between a Frame Tent and a Pole Tent, and Which Do I Need?

There are two main differences between a pole tent and a frame tent:

A Pole Tent has interior center poles underneath to support the ceiling of the tent while a frame tent has no interior center poles. 

The other main difference is that a pole tent needs to be anchored into the ground with metal stakes. A frame tent on the other hand can be anchored using weight ballast in a situation where stakes cannot be utilized to anchor the tent. If the situation calls for the tent to be installed on pavement, we can stake any pole tent on pavement and repair the holes upon removal (see question #1), but for situations such as stamped concrete or patio surfaces, using a frame tent may be the necessary option in order to secure it with weight ballast instead of stakes.

Can I Add Sidewalls to My Order the Week of My Event Based On the Weather?

Yes. If our customers are unsure whether or not they would like sidewalls on the tent, we allow them to wait until the week of the event to determine if the curtains will be needed based on the weather forecast. Unlike some companies that charge random dollar amounts for sidewalls, we charge based only on the footage of curtain that our customers end up using around the tent.

Are CAD Layouts Free of Charge?

Yes. We provide our customers with Computer Aided Designs, or better known as CAD layouts. We offer this service to you free of charge. These customized CAD layouts allow us to show you exactly what your event will look like underneath the exact size tent we will be installing for you. This allows you to visualize your event setup before it takes place and illustrates why we are recommending the tent size we’ve quoted or are installing for you. These layouts become very helpful during the day of installation for the event as well because they ensure that our crews know exactly how you would like the tables, chairs and dance floor to be setup for your event if you choose to have us set up things for you. Or, once the tent is installed, the CAD layout gives you a blue print for where to setup the tables and chairs if you would like to handle this on your own.

Will I Get a Clean Tent and Equipment for My Event?

Yes. We take pride in properly maintaining our tents and equipment by cleaning and replacing older tent tops with new tops as needed and go over chairs between rentals to ensure they are clean for your event. While these things take time and are more overhead on our part, they ensure that you are receiving a quality product and ensure that our reputation for delivering Beautiful tents and high quality products is being upheld. Our reputation is our livelihood!

What if I Need Assistance After the Equipment is Installed or During My Event?

We are a small, personable staff that cares about the details of every event. During an event, we are on call 24 hours a day, 7 days a week if you should need to reach us for any reason.

Will You Visit the Tent Site to Recommend What Size Tent is Needed, Even if We Haven’t Booked Hess Tent Rental LLC for Our Rentals Yet?

Yes. We offer on-site consultations at no charge to take measurements of the area you would like to have the tent installed and make sure the tent will fit in the area and no obstacles are present for the installation. We offer these site visits at any time, whether you would like us to meet with you prior to reserving an order with us or if you’d like us to survey the area even after you’ve booked your event with us.

What if There Are Underground Utility Lines In the Area I want to Have the Tent Installed?

We do the right thing by making PA-1 calls that bring out the proper personnel to your property to mark any underground wires, electric lines, gas lines, water or other utilities to ensure the safety or our employees during the installation of a tent and the safe keeping of your property. There is no additional cost for this.

Contact Our Tent Rental Experts

We understand that your wedding or outdoor celebration is an important day in your life. That’s why our team is dedicated to providing our customers with the highest quality tents and the best possible service. We’ve been serving South Central PA and the surrounding areas since 2008, and there’s nothing we love more than helping our clients find the perfect wedding tent rental for them. Our tent rental company is prepared to go above and beyond to help you create the perfect day by assisting, planning, measuring and being available 24/7. Contact us today to learn more about our affordable event tents to rent!

Contact Us

Our Customer Reviews

Phillip MillerPhillip Miller ★★★★★ I have used Hess Tent Rental countless times and haven't had a bad experience. They are dedicated to great customer service from start to finish. And their products, whether tents, tables, fan, etc, are always in good shape and delivered/pickup in a timely manner. I 100% recommend Hess Tents for any of your party needs.Brenda DevineBrenda Devine ★★★★★ Rented a tent and chairs for our son's graduation party. Awesome customer service when placing my order, and super courteous team who did the setup and takedown. Highly recommend!Emily HollenbachEmily Hollenbach ★★★★★ Absolutely amazing experience! We had two tents for our wedding and Dave and his team were so fantastic. They set up so quickly 4 days before so we had ample set up time. The whole experience was smooth and they were so accommodating with my many requests. I will be recommending them to everyone I know!Stephanie SmithStephanie Smith ★★★★★ Hess Tent Rental is terrific to work with! We appreciated their professionalism in crafting the right look and feel for our events, and their flexibility in working with our venue on set up and removal times. They have gone above and beyond to provide excellent and friendly customer service.comfort Suitescomfort Suites ★★★★★ 10 out of 10 would highly recommend.We have been using Hess Tent rental for quite some time at our wedding venue (chestnut Hill Villa) and have nothing but great things to say about them. If you are considering using their services here is your confirmation to DO IT!!!You will not be disappointed!!!!Danielle JohnsDanielle Johns ★★★★★ Best place around for rentals. Friendly service, fast and easy to deal with. Great business!Wilson PipkinWilson Pipkin ★★★★★ I have used Mike and his Team at Hess Tent Rentals for 10+ years during my Women's Pro Tennis Tournament. They never disappoint!Jeremy ShertzerJeremy Shertzer ★★★★★ Hands down the best tent rental company around. They provided the tents at Hess Auctioneers for all of our sales this past year and we couldn't have been happier. Top notch service was always provided at all times. Quick fast and scheduled set ups. Mike and his team are amazing people to work with. I would highly recommend them to anyone.Megan Silcox WorrallMegan Silcox Worrall ★★★★★ Did a fantastic job setting up for our wedding!Jordyn EstellaJordyn Estella ★★★★★ The staff was amazing to work through the planning process: free on site consultation, endless changes to rental items, sending free linen samples, etc. The setup/teardown crew unfortunately had to do BOTH in the pouring down rain but they got the job done! Everyone was professional and pleasant. I would absolutely recommend this company, and I would definitely use them again in the future.Marie AndersonMarie Anderson ★★★★★ We rented a tent for our daughter’s Sweet 16! I would most definitely recommend Hess’s Tent Rental for all outdoor party needs! The tent and lighting was beautiful and the party was a huge success with tons of positive compliments!Lauren HuffmanLauren Huffman ★★★★★ Hess Tents was absolutely great to work with! We recently had them put a tent up for our wedding and it was gorgeous! We changed our minds multiple times and handled us with grace! Thanks again!Chet WasniewskiChet Wasniewski ★★★★★ 100% recommend this company for any outdoor event etc. they supplied my daughters wedding with a large tent and accessories to make it a beautiful event. they set up on time, the tent looked great and my guest were impressed. the staff was helpful through the entire planning process and made adjustments as needed for us. Thank you Hess Tent for a great jobDebbra DeBordDebbra DeBord ★★★★★ We had a large wedding party and chose Hess for the tent, tables, chairs and linens. The tent was beautiful and well lit. Communication was perfect and it was a great experience working with both Kim and Mike. Thanks you Hess for making our day special!!!!Laura LesherLaura Lesher ★★★★★ We rented 2 tents and tables and chairs from them for our wedding. They were FANTASTIC to work with. Very friendly and extremely helpful with placement of tents.G RalphG Ralph ★★★★★ Excellent company, professional team and great communication. We've rented from them several times and had all great experiences.John KomancheckJohn Komancheck ★★★★★ The folks there are on top of their tent game! Very friendly and know how to dot all the i's and cross the t's! The tent options are amazing.Bethany ShafferBethany Shaffer ★★★★★ We had to postpone our event due to Covid, was super understanding and immediately put me on schedule for new date. We have since decided to cancel the new date due to Covid again, when emailed to cancel, responded within 12 hours( I sent the email after business hours) and with no questions asked refunded me all my money. Would definitely recommend to ANYONE!!! Definitely not out for money, they actually are caring people!! Wish I could give them more than 5 stars!!! 💫💫💫💫💫💫💫js_loader